Last Updated: December 11, 2025
Jesilog Decor, officially registered as Jesilog Investment Ltd, values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with us through our website, physical store, or communication channels.
By using our services, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name
- Phone number
- Email address
- Delivery address
- Payment details (processed securely through third-party providers)
b) Non-Personal Information
- Device information
- Browser type
- Pages viewed
- Time spent on our website
- Cookies and analytics data
2. How We Use Your Information
We use collected data to:
- Process orders, deliveries, and installation requests
- Respond to inquiries and customer support needs
- Improve our services, products, and website functionality
- Send updates, offers, or promotions (only with your consent)
- Enhance security and prevent fraudulent activity
- Maintain business records as required by law
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share data only with:
- Trusted service providers (courier companies, payment processors, installers)
- Government or regulatory authorities when required by law
- Technical partners who support website hosting, analytics, and security
All third parties are required to handle your information securely and confidentially.
4. Data Protection and Security
We implement strict technical and administrative measures to safeguard your information, including:
- Secure socket layer (SSL) encryption
- Restricted data access
- Regular system monitoring
- Secure storage of electronic and physical records
While we strive to protect your data, no method of transmission is 100% secure. We encourage you to use strong passwords and avoid sharing personal details with unauthorized individuals.
5. Cookies and Tracking Technologies
Our website uses cookies to:
- Improve user experience
- Track website performance
- Store your preferences
- Analyse traffic and browsing patterns
You may disable cookies through your browser settings, but some website features may not function fully.
6. Your Rights
As a user, you have the right to:
- Access the personal information we hold about you
- Request corrections or updates
- Request deletion of your data where legally applicable
- Opt-out of marketing communications at any time
- Raise concerns regarding data misuse
To exercise these rights, contact us via sales@jesilogdecor.co.ke.
7. Data Retention
We retain your personal information only as long as necessary for:
- Order fulfillment
- Legal obligations
- Business record-keeping
- Customer service support
Once no longer required, the data is securely deleted or anonymised.
8. Third-Party Links
Our website may contain links to external sites. Jesilog Decor is not responsible for the privacy practices or content of those websites. We encourage you to review their policies before sharing personal information.
9. Updates to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised “Last Updated” date. Continued use of our services indicates acceptance of the updated terms.
10. Contact Information
For questions, requests, or complaints regarding this Privacy Policy, reach us at:
Jesilog Decor (Jesilog Investment Ltd)
Benjoe House, Nairobi CBD
Email: sales@jesilogdecor.co.ke
Phone: +254 721 989 414